FAQs
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Product & Ingredients FAQs
What skin types are your products suitable for?
Our products are designed to be suitable for all skin types. The Anzar Gold collection is especially beneficial for dry and dehydrated skin, while also helping to support balanced and healthy-looking
skin.
Are your products made with natural ingredients?
Yes. Our formulas are made with a high percentage of ingredients of natural origin and focus on powerful natural ingredients such as argan oil.
What makes argan oil beneficial for the skin?
Argan oil is rich in vitamin E, antioxidants, and essential fatty acids. It helps hydrate the skin, support skin repair, protect the skin barrier, and improve elasticity.
Are your products suitable for sensitive skin?
Our formulas are developed with a minimal number of ingredients to reduce the risk of irritation. However, we always recommend performing a patch test before first use.
Are your products cruelty-free?
Yes. Our products are not tested on animals.
Are your products organic?
Our argan oil is certified organic and produced according to strict natural and environmental standards
Usage FAQs
How often should I use argan oil?
Argan oil can be used daily. For best results, apply a few drops to clean skin in the evening.
Can argan oil be used on both face and body?
Yes. Pure argan oil is a versatile oil that can be used on the face, body, hair, and nails.
Can I use argan oil if I have a nut allergy?
If you have a nut allergy, it’s important to be cautious with argan oil. We recommend testing the product on a small area of skin first to see if it causes any irritation. If irritation occurs, discontinue use immediately and avoid using the product further.
Shipping & Orders FAQs
Where do you ship to?
We currently ship to the Netherlands and Belgium.
How long does shipping take?
Delivery typically takes 2–3 business days.
How can I track my order?
Once your order has been shipped, you will receive a tracking link via email.
Return & Support FAQs
Can I return my order?
Yes. Returns are only accepted if the product is unopened and unused, and returned within the return period specified in our return policy.
What should I do if my product arrives damaged?
If your order arrives damaged, please contact our support team with your order number and photos of the product.
How can I contact customer support?
You can reach our customer support team through the contact form on our website or by email.